Alipay (Macau)
Developed payment interaction to allow Macau users to utilize Alipay and directly connect ANTI bank accounts to online platform
Project Overview
Macau residents with ID-certified Alipay accounts frequently use Taobao for online shopping and payments via Alipay. However, they face a significant limitation: they cannot use Alipay for offline mobile payments in Macau. This gap restricts their ability to enjoy a seamless and integrated payment experience both online and offline.
Develop a payment interaction system that allows Macau users to utilize Alipay for offline payments by directly connecting their ANTI bank accounts to online platforms. This system aims to provide a better offline payment experience and a smooth, low-cost online shopping service.
Key Features:
Integration with ANTI Bank: Enable direct connection between Alipay and ANTI bank accounts.
Seamless Offline Payments: Allow users to make offline payments using Alipay in Macau.
Enhanced User Experience: Design an intuitive and user-friendly interface for both the product application and website.
Cost Efficiency: Ensure the solution is cost-effective for users, promoting wider adoption.
My Role
Design User Experience and Interface: Create and refine the user experience and interface for the product application and website.
Review Product Requirements: Translate product requirements into interactive designs that meet user needs.
Collaborate with Product Departments: Work closely with UED teams to communicate functionalities and design requirements.
Assess User Feedback: Evaluate design quality and visual acceptance based on user feedback.
Conduct Usability Analysis: Track and evaluate feedback to continuously iterate and improve designs.
Scope
2-month Internship
Solution
Stakeholders
For local residents in Macau
Government
Aspiration of the Macau Monetary Authority: Help Macau residents enter the "Internet Finance" era and have access to the convenience of financial technology
Alipay group
Unify the offline payment experience through XINHUI(Antibank)financial licensing capabilities and Alipay's technical capabilities and brand influence to better promote the Alipay brand effect
Stakeholders
For local residents in Macau
Government
Aspiration of the Macau Monetary Authority: Help Macau residents enter the "Internet Finance" era and have access to the convenience of financial technology
Alipay group
Unify the offline payment experience through XINHUI(Antibank)financial licensing capabilities and Alipay's technical capabilities and brand influence to better promote the Alipay brand effect
Business Plan
User Flow
I proceeded with creating a flowchart showing how the platform would be organized and how users could access to the function through different platform.
Wireframe
(some frames)
After we defined the flow and thus what screens we needed I proceeded with creating the wireframes to explore the experience in more detail on a screen-by-screen level.
The priority of this process is engage users to Create Macau Wallet with Ant-Pass Login and then use the Wallet for offline Payment.
The second priority is allow Alipay user switch regions with Alipay Wallet (Macau) balance management and Home page of Alipay Macau), My Settings, etc. to give users brand image.
The third priority is to support MOP payment (Macau currency), and Alipay express service.
